Privacy Policy
Ciclo Veloce S.r.l. ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, process, and disclose your personal data when you use our online platform and services.
Data Controller
The data controller responsible for your personal data is:
Ciclo Veloce S.r.l.
158 Via Emilia Levante, Bologna, Emilia-Romagna, 40139, Italy
Personal Data We Collect
We collect various types of personal data in connection with our site and services, including:
- Information you provide directly to us: This may include contact details (such as name), profile information (like username and password), purchase information (order details, payment information), and communications you send us.
- Data collected automatically: When you use our site, we may automatically collect technical data and usage data, such as your IP address, browser type, operating system, pages viewed, access times, and how you interact with our service. This is typically collected through cookies and similar technologies.
- Data from other sources: We may receive information about you from third parties where lawful and necessary for providing our services or improving our operations.
How We Use Your Personal Data
We process your personal data for various purposes, including:
- To provide and maintain our service: Operating our online platform, providing customer support, and fulfilling orders.
- To manage your account: Allowing you to create and manage an account on our site.
- To process payments: Handling transactions related to purchases of our products or services.
- To communicate with you: Sending service updates, security alerts, and support messages.
- For marketing and promotional purposes: Sending you information about our products and services that may be of interest to you (where permitted by law or with your consent).
- To improve our service: Understanding how users interact with our site to enhance functionality and user experience.
- For security and fraud prevention: Protecting our site, detecting and preventing fraud, and ensuring the security of our systems and users.
- To comply with legal obligations: Meeting legal requirements and responding to lawful requests from authorities.
Legal Basis for Processing
We process your personal data based on several legal grounds, including:
- Performance of a contract: When processing is necessary for providing the services you request or fulfilling a contract with you.
- Your consent: Where you have given us explicit consent to process your data for a specific purpose. You have the right to withdraw consent at any time.
- Legitimate interests: Where processing is necessary for our legitimate business interests, provided these interests are not overridden by your data protection rights.
- Legal obligations: Where processing is necessary to comply with applicable laws and regulations.
Data Sharing and Disclosure
We may share your personal data with third parties in the following circumstances:
- Service Providers: We share data with third-party vendors and service providers who perform services on our behalf, such as payment processing, order fulfillment, data analysis, email delivery, hosting services, and customer support. These service providers are authorized to use your personal data only as necessary to provide these services to us.
- Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- With Your Consent: We may disclose your personal data with your explicit consent.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Your Data Protection Rights
Under applicable data protection laws, you have rights regarding your personal data. These may include the right to:
- Request access to your personal data.
- Request correction of inaccurate or incomplete personal data.
- Request erasure of your personal data.
- Object to the processing of your personal data.
- Request restriction of processing your personal data.
- Request the transfer of your personal data to another party (data portability).
- Withdraw consent at any time where we are relying on consent to process your personal data.
- Lodge a complaint with a supervisory authority, such as the Garante per la protezione dei dati personali in Italy.
To exercise any of these rights, please contact us using the details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).
Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
Use of Cookies
Our site uses cookies and similar technologies to enhance your experience, analyze site usage, and for marketing purposes. You can manage your cookie preferences through your browser settings or potentially through a dedicated cookie banner or policy on our site.
Links to Third-Party Sites
Our service may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our service is not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that a child under 16 has provided us with personal data, we will take steps to delete such information.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We encourage you to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
Contact Us
If you have any questions about this privacy policy or our data protection practices, please contact us by writing to:
Ciclo Veloce S.r.l.
158 Via Emilia Levante,
Bologna, Emilia-Romagna,
40139, Italy